Help Center

Shipping destinations:

• We ship worldwide.

Shipping times:

• orders take 7-21 business days to be delivered to you and we ship within 7 business days.
• International orders take 7-30 business days to be delivered via DHL, FedEx, UPS, Hermes, La Poste or PostNL and we ship within 7 business days.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• All sabers will have free shipping.
• smaller orders and 3D prints will be charged for shipping depending on your country. Full price will be displayed at checkout. 

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers. 
  

Note that additional exchange fee may apply if your currency is other than Euro's.

Your 100% satisfaction is important for us. We offer a 14-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - Please contact us within 48 hours after delivery
• Timing: we have a 14-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email galacticsaberstore@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

• The customs value is made up of:
• the price paid for the goods,
• the insurance cost,
• the shipping cost.

Baselit RGB

A baselit RGB lightsaber is a type of lightsaber that uses a single LED light source located in the hilt (handle) to illuminate the blade. Here’s a detailed explanation of its features and characteristics:

1. **Lighting Mechanism**: In a baselit RGB lightsaber, the LED light is situated in the hilt and shines upwards into the blade. The blade itself is made of a translucent material that helps to diffuse the light, creating the glowing effect.

2. **RGB LED**: The term "RGB" stands for red, green, and blue. The LED in the hilt combines these three primary colors to produce a wide range of colors. Users can typically cycle through different colors to customize the lightsaber’s appearance.

3. **Brightness and Light Quality**: While baselit RGB lightsabers can produce bright and vibrant colors, they are generally not as bright or uniform as Neopixel lightsabers. The light tends to be more concentrated near the hilt and fades slightly towards the tip of the blade.

4. **Sound Effects**: Many baselit RGB lightsabers come with soundboards that provide various sound effects, such as the classic lightsaber hum, ignition, and clash sounds. These soundboards often allow for some level of customization with different sound fonts.

5. **Affordability**: Baselit RGB lightsabers are usually more affordable than Neopixel lightsabers. The simpler technology makes them less expensive to produce and maintain.

6. **Durability**: Due to the simpler design with fewer electronic components in the blade itself, baselit RGB lightsabers can be more durable, making them suitable for dueling and heavy use.

7. **Battery Life**: Baselit RGB lightsabers generally have longer battery life compared to Neopixel lightsabers because they use less power to illuminate the blade.

8. **Customization**: While they offer fewer customization options compared to Neopixel lightsabers, baselit RGB lightsabers still provide various color choices and sound effects, making them appealing to many users.

In summary, a baselit RGB lightsaber is an affordable and durable option for those seeking a lightsaber with customizable colors and sound effects. It uses a single RGB LED in the hilt to light up the blade, providing a satisfying experience for both casual fans and lightsaber enthusiasts.

Neopixel

A Neopixel lightsaber blade is a type of lightsaber blade that features advanced lighting technology to create a bright and visually impressive illumination. Unlike traditional base-lit lightsaber blades that use a single LED in the hilt to shine light through the blade, Neopixel blades have a series of LED strips running along the entire length of the blade.

Here are some key characteristics of Neopixel lightsaber blades:

1. Brightness and Color Quality: Neopixel blades are significantly brighter than base-lit blades. The LEDs distributed throughout the blade provide uniform illumination and can produce a wide range of vibrant colors.

2. Light Effects: With the individual LEDs in the blade, Neopixel lightsabers can create complex and dynamic lighting effects. These can include smooth color transitions, ignition and retraction animations, flash-on-clash effects, and more.

3. Customization: Neopixel lightsabers are often paired with advanced soundboards like Proffieboards, which allow users to customize the lightsaber’s sound and light effects. This customization is typically done through an SD card and can be further modified using software.

4. Realism: The overall effect of the Neopixel technology results in a more realistic and visually impressive lightsaber experience, closely resembling those seen in movies and TV shows.

5. Power and Maintenance: Neopixel blades require more power than base-lit blades due to the number of LEDs. This means they often need larger or more efficient batteries. Additionally, the complexity of the technology can make them slightly more delicate and potentially more expensive to maintain.

In summary, Neopixel lightsaber blades offer superior brightness, a wide array of light effects, and extensive customization options, making them highly sought after by enthusiasts and collectors.

Below is an overview of the different soundboards offered by Galactic Saber Store.